More than ever before travel managers are looking to incorporate technology that integrates direct bookings with their managed travel program:
- 46% of travel managers say direct connect bookings are currently incorporated into their managed travel programs.
- 34% of travel managers currently have integration between supplier direct bookings and their travel programs.
- 12% of travel managers say NDC bookings are currently part of their managed travel program.
The role of the corporate travel manager is changing, with new supplier content, changing fee structures, and evolving traveler booking behaviors adding new complexity and considerations to the role.
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